Terms and Conditions

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Our Terms and Conditions

Effective Date: March 22, 2024

Welcome to D-Tek Solutions!

These Terms and Conditions ("Terms") govern your use of the D-Tek Solutions website (the "Website") and the services we offer, including IT solutions and hosting services (collectively, the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms.

1. Definitions

Account: An account created by you to access and use the Services.
Content: Any information, data, text, software, code, images, or other materials submitted, posted, or displayed on the Website.
Customer: An individual or entity that has purchased or subscribed to the Services.
Services: The IT solutions and hosting services offered by D-Tek Solutions, as described on the Website.
Website: The D-Tek Solutions website located at https://www.d-teksolutions.com.

2. Use of the Website and Services

- You are responsible for maintaining the confidentiality of your account information, including your login credentials.
- You are responsible for all activity that occurs under your account.
- You agree to use the Website and Services only for lawful purposes.
- You will not use the Website or Services in a manner that could damage, disable, overburden, or impair the Website or Services.
- You will not upload or transmit any viruses, malware, or other harmful code to the Website or Services.

3. Content

- You retain all ownership rights to the Content you submit to the Website.
- By submitting Content, you grant D-Tek Solutions a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute your Content on the Website and in connection with the Services.
- You are solely responsible for the accuracy and completeness of the Content you submit.
- You represent and warrant that you have all necessary rights and permissions to submit the Content and grant the license set forth above.

4. IT Solutions

- D-Tek Solutions will use commercially reasonable efforts to provide the IT solutions you request.
- You acknowledge that the specific features and functionality of the IT solutions may vary depending on your specific needs and requirements.
- D-Tek Solutions reserves the right to refuse to provide IT solutions that it deems to be inappropriate or infeasible.

5. Hosting Services

- D-Tek Solutions provides hosting services for your websites and applications.
- You are responsible for the content and data stored on your hosting account.
- D-Tek Solutions will use commercially reasonable efforts to maintain the availability and uptime of the hosting services.
- D-Tek Solutions reserves the right to suspend or terminate your hosting account for any reason, including violation of these Terms.

6. Fees and Payment

- You agree to pay the fees for the Services as set forth on the Website or in a separate agreement.
- Payment is due in advance of the service period.
- D-Tek Solutions reserves the right to change its fees at any time, upon notice.

7. Refund

Non-Refundable Hosting Services: Hosting services are billed in advance for the chosen billing cycle (e.g., monthly, annually). Prepaid hosting fees are non-refundable in the event you choose to terminate your hosting account before the end of the billing period. This includes any unused portion of the prepaid term. 

8. Term and Termination

- These Terms will remain in effect until terminated by either party.
- You may terminate your hosting with us at any time.
- D-Tek Solutions may terminate these Terms and your access to the Website and Services for any reason, with or without notice.
Upon termination, all rights and obligations under these Terms will cease, except for those provisions that are expressly stated to survive termination.

9. Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
D-TEK SOLUTIONS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
D-TEK SOLUTIONS DOES NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

10. Limitation of Liability

IN NO EVENT SHALL D-TEK SOLUTIONS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF D-TEK SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify and hold harmless D-Tek Solutions, its officers, directors, employees, agents, and licensors from and against any and all claims, demands, losses, liabilities, costs, and expenses (including attorney's fees) arising out of or in connection with:

- Your use of the Website or Services
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Your Content

This indemnification obligation will survive the termination of these Terms and your use of the Website and Services.