Remote Support

Uninterrupted Productivity: Comprehensive IT Support

Ensure your business stays online and operates smoothly with our comprehensive solutions! We offer a powerful combination of domain registration, secure website hosting, robust remote IT support, and a variety of IT services to keep your technology functioning at its best.

Unwavering Remote IT Support:
- Network Support: Our team of IT specialists remotely monitors and maintains your network infrastructure. We'll diagnose and troubleshoot network issues, ensuring optimal performance and uptime.
- Desktop & Application Support: Receive prompt assistance with desktop applications, software troubleshooting, and user setup. We'll remotely access your devices to resolve issues efficiently.
- Security Management: We offer proactive security monitoring and threat detection to safeguard your systems from cyberattacks. Our team will implement security measures and keep your data protected.
- Help Desk Support: Our knowledgeable technicians are available via phone, email, or chat to answer your IT questions and provide real-time guidance.

Tiered Support Packages (Choose the one that best suits your needs):

Basic Package (Price: MK 50,000/month)

Ideal for small businesses with basic IT needs.

- Network monitoring and basic troubleshooting.
- Desktop and application support for a limited number of devices.
- Help desk support during business hours.

Standard Package (Price: MK 100,000/month)

Ideal for growing businesses with moderate IT requirements.

Includes all Basic Package features, plus:
- Advanced network monitoring and troubleshooting.
- Extended desktop and application support for a larger number of devices.
- Priority help desk support with faster response times.
- On-site support available for critical issues (optional add-on).

Premium Package (Price: MK 150,000/month)

Ideal for businesses requiring comprehensive IT management.

Includes all Standard Package features, plus:
- Dedicated account manager for personalized IT support.
- Proactive security management and vulnerability assessments.
- 24/7 help desk support for anytime assistance.
- Regular IT infrastructure review and recommendations.

Benefits of Choosing Us:

- Simplified setup for domain registration and website hosting.
- Reliable infrastructure for optimal website performance.
- Secure environment to protect your website data.
- Scalable solutions to accommodate your business growth.
- Responsive and experienced IT support team.
- Minimized downtime and disruptions to your business operations.

Focus on your core business while we handle your IT needs. Choose the domain, website hosting, and remote IT support package that empowers your business for uninterrupted success!